Refunds
Digital goods
A downloaded photo is a digital good. Once the full-resolution file has been downloaded, it is generally non-refundable — please use the free preview to confirm before paying.
When we do refund
Technical failure. If a processing error prevents us from delivering a usable file, you receive a full refund ($4.99).
How to claim
Email [email protected] within 30 days of payment with your order email. Refunds are issued to the original payment method via our payment provider within 5–10 business days.